S-CLINICA Privacy Policy Statement

Dear Сustomer,

Please review this notice regarding the collection and processing of your business contact information by S-CLINICA.

Purpose

The purpose of this Privacy Policy Statement is to describe how S-CLINICA (referred to herein as “S-CLINICA,” “we,” “us,” “our”) collects, uses, shares and secures Personal Data, as well as your choices regarding use, access and correction of your Personal Data. “Personal Data,” as used in this Statement, means any information, which may be directly or indirectly linked to an identifiable individual, and may include health information.
S-CLINICA abides by a deep commitment to respect the privacy and the protection of any personal information submitted to, hosted by our system. S-CLINICA respects individual privacy and holds the confidence of its customers, employees, clinical trial participants, and others in the highest regard. We endeavour to collect and shepherd personal, private and metadata information in a manner that is consistent with the laws of the countries in which S-CLINICA applications and activities are present. Data Privacy is taken seriously and is implemented through company-wide policies and SOPs.

Type of Information Collected

S-CLINICA provides software and services to life sciences companies for use in the conduct of clinical trials throughout the world. S-CLINICA is sub-contracted to provide interactive voice and web applications on behalf of clients for the purpose of acting as a third-party agent for our clients.
We work with Personal Data provided by or on behalf of our clients that is necessary to conduct clinical trials. This Personal Data may include information about patients, their care givers, partners/spouses, clinical investigators, and other information required to carry out the studies or study-related services.
Additionally, as requested and authorized by our clients, S-CLINICA may collect and store Clinical Study Data, including detailed information regarding health status, test results, medical assessments, and other data required for a particular study, in order to support clients’ trials.
S-CLINICA will collect, store and process Personal Data (e.g.: Name, Work address, email address, phone number) from clients including study sponsors, research site staff, consultants/subcontractors and other employees involved in S-CLINICA clients’ clinical trials; who will be direct user of the S-CLINICA systems.
We only work with the minimum necessary Personal Data to meet the obligations we have to the Controller.
Detailed contractual arrangements, SOPs and business policies govern all our work with customer data.

Notice

S-CLINICA relies upon the assumption that its Clients, on whose behalf it processes or manages Personal Data that those individuals about whom the Personal Data concerns have been fully informed about the purposes for which the Personal Data is collected and used, including the types of non-agent third parties to which that Personal Data is disclosed, if any, and the choices and means offered individuals for limiting the use and disclosure of their Personal Data.

Accountability for Onward Transfer

S-CLINICA will only transfer Personal Data received to a third party in accordance with Client instruction.

We transfer personal information data collected, for the purposes of the clinical trial, confidentially and securely to third party electronic data bases as outlined in adequate specifications requirements under the S-CLINICA client’s contract.

How Your Information is Protected

S-CLINICA takes precautions to protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration, and destruction. These precautions include data redundancy and the implementation of physical and logical controls.
The security of your Personal Data is important to us. S-CLINICA endeavours to keep Personal Data as secure as possible and employs generally accepted industry standards to do so. The following is a summary of the measures taken by S-CLINICA to protect your information.

Secure Protocols

S-CLINICA uses secure encryption when exchanging data with external databases.

Secure Storage

S-CLINICA maintains reasonable physical, electronic, and procedural safeguards to protect Personal Data.

Access to Information

S-CLINICA limits access to Personal Data to those employees and contractors who reasonably require such access in order to provide products or services or in order to do their jobs in the framework of the clinical study.

Education and Training for Employees

S-CLINICA has implemented company-wide procedures about security that every S-CLINICA employee or sub-contractor is trained on.

Security Steps You Can Take

If you are a user of S-CLINICA system that requires you to create an account with a password, do not share that password with anyone. Please contact us if you believe your S-CLINICA account has been compromised or if you have been contacted by someone about your S-CLINICA account asking for a password or other Personal Information.

Your Rights Regarding the Collection, Retention and Use of your Personal Data

Individuals have the right to request the correction of, amendment to, or deletion of Personal Data that is inaccurate; except in certain cases where providing this access would be disproportionate to the risks to the individual’s privacy or where rights of other individuals would be violated.
Further, an individual may decide or be asked to withdraw from a clinical trial at any time. Any personal data that was collected previous to the withdraw is still allowed to be processed along with other data collected as part of the clinical trial if this condition was made clear to the participant during their initial consent to have their personal data collected as part of a clinical trial.
Where S-CLINICA is a data processor, we will direct individuals to the relevant client/sponsor third party who is the data controller of the personal/sensitive personal data. S-CLINICA will cooperate with Clients when individuals ask to exercise their rights.

Access and Edit of Personal Data

Upon request and in accordance with Client instructions, S-CLINICA will enable that Client to provide individuals appropriate access to the personal information held by S-CLINICA.
Note: As part of the audit trail for the clinical trial, S-CLINICA per applicable Regulations may keep a copy of the prior version(s) of the personal information as part of our backup and archiving processes.
Individuals will not be provided access to their Personal Data relating to medical or pharmaceutical clinical trials to the extent that access, disclosure, deletion, or alteration of the Personal Data would jeopardize the integrity of the trial or if contrary to regulatory requirements.

Contact Information

If you have any concerns as to how your data is processed you can contact: Data.Privacy@S-CLINICA.com

Notification of Policy Changes

This Statement may occasionally be updated. If updates occur, the “Effective Date” located in the footer of this document will be revised accordingly. Modifications to the Statement may affect how Personal Data that you provided prior to the Statement change is used. Any modifications to the Statement will be effective immediately upon posting of the Statement. It is the individual’s responsibility to periodically review this Statement to stay informed about how their Personal Data is being used and stored. By permitting submission of your Personal Data to S-CLINICA, you are indicating your acceptance of and agreement to the modified Statement.